OUR STORY Vancei
Vancei is a professional lighting manufacturer and retailer, specializing in home furnishings and lighting solutions. We collaborate with contractors, builders, and design studios across the globe, with a strong focus on North America and other consumer markets. To make high-quality lighting accessible to more customers, we have enhanced our product inspection standards and streamlined our shipping processes. Our commitment has earned us numerous compliments from satisfied customers.
At Vancei, quality and service are our constant priorities and the foundation of our survival.
Quality quality control
We are dedicated to offering exceptional high-end lighting products and unmatched customer service. Every fixture is carefully designed using premium materials to ensure both durability and visual appeal. We believe that outstanding lighting does more than just illuminate a space—it enhances the quality of life. Our stringent quality control standards ensure that each product undergoes rigorous testing to deliver top-tier performance.
Personalized 1-on-1 Customer Support
Your shopping experience is our top priority. We are dedicated to providing personalized, one-on-one customer support to help you find the perfect high-end lighting fixtures for your home. From consultation and purchase to after-sales service, our professional team is always ready to assist you. Whether you're choosing the right lighting or have questions during use, we aim to make sure every customer feels our genuine care and attentive service.
Additionally, if you're not completely satisfied with your purchase, we offer a hassle-free 30-day return policy on all orders. For more details, please refer to our refund policy.
Global Warehouses and Operations
Convenient logistics Our products are sold all over the world. We have a large number of customers in the United States, Canada, the United Kingdom and Australia. To ensure fast and secure delivery, we collaborate with leading logistics companies such as DHL, FedEx, UPS, and TNT. With warehouses in North America (the United States) and Asia (Hong Kong), we are able to provide efficient global shipping and timely delivery to customers worldwide.
Our Advantage:
- We employ professional designers and manufacturing experts. Our lighting fixtures are produced in our own factory, ensuring autonomous control over product quality, which allows us to offer a variety of customization services.
- Our business model eliminates importers and distributors, allowing you to source high-quality lighting fixtures directly from manufacturers at competitive prices. Additionally, you can benefit from a variety of customization services.
- We are well-versed in lighting materials and industry cost ranges, enabling us to provide the most competitive prices.
- Our customer service team comes from the design industry and offers free professional design advice, including design renderings.
- We never compromise on materials to cut costs.Quality is the foundation of our existence. If you are looking for high-quality lighting fixtures, our products are your ideal choice.
Our Partner
